Guest Experience Associate – Front Desk

Colonial Williamsburg Foundation; Williamsburg (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Colonial Williamsburg Foundation is seeking a Front Desk Attendant to assist guests with registration, cashiering, and information at our historic site. This full-time position requires flexibility and the ability to work all shifts, including weekends and holidays.

The successful candidate will maintain high standards of hospitality, train new employees, and handle guest complaints with professionalism. Effective communication and organizational skills are essential.

Join our team in welcoming over 5 million visitors annually!

Qualifications

• Must be available to work all shifts including days, nights, weekends, and holidays.
• Some front desk or guest relations experience preferred.
• Ability to handle cash handling duties.
• Excellent public contact and organizational skills.
• Effective oral and written communication skills.

Responsibilities

• Assist guests efficiently and courteously in front office functions.
• Train new employees.
• Maintain high standards of service and hospitality.

Skills

Public contact skills

Organizational skills

Communication skills

Cash handling

Flexibility

Education

High school diploma or G.E.D.

Job description

Colonial Williamsburg Foundation is seeking a Front Desk Attendant to assist guests with registration, cashiering, and information at our historic site. This full-time position requires flexibility and the ability to work all shifts, including weekends and holidays.

The successful candidate will maintain high standards of hospitality, train new employees, and handle guest complaints with professionalism. Effective communication and organizational skills are essential.

Join our team in welcoming over 5 million visitors annually!