Front Desk & Guest Services Coordinator – Senior Living

Arcadia Family of Companies; Honolulu (HI); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Healthcare benefits

403(b) retirement plan

Free employee meals

Paid time off

Sick leave

Professional development

Job summary

Arcadia Family of Companies in Honolulu, HI seeks an energetic front desk/clerical assistant for the Workforce Center. This assignment-based role provides flexible staffing support across our Hawaii communities and includes full training.

You will be the first point of contact for residents, visitors, and staff, delivering courteous service and handling inquiries according to ACS policies. Responsibilities include greeting visitors, answering calls, coordinating mail and deliveries, processing

Qualifications

• Exceptional communication skills and professional demeanor.
• GED or high school diploma required; or equivalent.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task in a fast-paced environment and handle inquiries.

Responsibilities

• Answer incoming calls and forward to the appropriate staff.
• Welcome visitors and determine the purpose of their visit.
• Monitor sign-in and visitor access per policy.
• Process resident checks, postage, and balance cash at the reception/gift shop.
• Receive, sort, and route mail and deliveries.
• Perform general clerical duties (filing, photocopying, faxing).
• Maintain daily activity logs and update logs or sheets.
• Maintain and issue company keys; update checkout logs.
• Respect residents' and coworkers' privacy and rights.

Skills

Communication skills

Customer service

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Arcadia Family of Companies in Honolulu, HI seeks an energetic front desk/clerical assistant for the Workforce Center. This assignment-based role provides flexible staffing support across our Hawaii communities and includes full training.

You will be the first point of contact for residents, visitors, and staff, delivering courteous service and handling inquiries according to ACS policies. Responsibilities include greeting visitors, answering calls, coordinating mail and deliveries, processing