Front Desk & Guest Services Coordinator

Service Corporation International; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Service Corporation International is seeking a friendly receptionist for the US-TX San Antonio location. You will greet visitors, answer phones, route inquiries, and support office operations while maintaining a courteous and discreet environment.

Applicants should have a High School diploma, at least six months of clerical experience, and proficiency with MS Office. Weekend hours are required on occasion, with a focus on providing excellent customer service to families during difficult times.

Qualifications

• High School Diploma or equivalent required.
• Six months of general office or receptionist experience preferred.
• Proficient with telephones, fax, and copier.
• Working knowledge of MS Office Suite.
• Must be able to work Saturdays and/or Sundays and beyond standard business hours.

Responsibilities

• Greet guests and visitors, and offer assistance.
• Notify staff of arrivals and escort guests to the correct room.
• Answer routine questions about services, products, and directions.
• Inform management of customer service or security issues.
• Receive deceased belongings and follow chain of custody.
• Answer and route incoming calls to staff.
• Provide beverages and amenities to families; may make coffee.
• Maintain waiting area and dispose of trash; tidy furniture.
• Receive mail and packages.
• Maintain organized files and records.
• May perform light typing, data entry, or printing.

Skills

Professional interpersonal skills

Clear and professional speaking voice

Poise and diplomacy

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International is seeking a friendly receptionist for the US-TX San Antonio location. You will greet visitors, answer phones, route inquiries, and support office operations while maintaining a courteous and discreet environment.

Applicants should have a High School diploma, at least six months of clerical experience, and proficiency with MS Office. Weekend hours are required on occasion, with a focus on providing excellent customer service to families during difficult times.