Front Desk & Guest Services Associate (Part-Time, On-Site)

Hampton Inn; Saint Paul (MN); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Team Culture

Training and Growth

Employee Recognition

Paid time off

Job summary

Hampton Inn & Suites - Downtown St. Paul is seeking a Guest Service Representative to join our Front Desk team.

You will greet guests, check in/out, handle requests, and coordinate with housekeeping and maintenance to ensure smooth operations. This part-time position offers a starting wage of $17.00–$18.00 per hour, with wage increases at 30, 60, and 90 days, plus on-the-job training and opportunities for growth within the company.

Qualifications

• Friendly, positive attitude with strong customer service skills
• Ability to multitask and work well in a fast-paced environment
• Strong communication skills and professional approach to solving guest concerns
• Basic computer skills and ability to stand for extended periods

Responsibilities

• Serve as the first point of contact for guests, creating a positive and welcoming experience
• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude
• Handle guest requests, inquiries, and reservations with professionalism and attention to detail
• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations
• Manage daily front desk duties, including payments, room assignments, and resolving guest issues

Job description

Hampton Inn & Suites - Downtown St. Paul is seeking a Guest Service Representative to join our Front Desk team.

You will greet guests, check in/out, handle requests, and coordinate with housekeeping and maintenance to ensure smooth operations. This part-time position offers a starting wage of $17.00–$18.00 per hour, with wage increases at 30, 60, and 90 days, plus on-the-job training and opportunities for growth within the company.