Front Desk Agent - Part-Time - Weekends

Lotus Hospitality Group.; Overland Park (KS); On-site; USD 21,000 - 23,000; Full time

Job summary

Hampton Inn is seeking a Front Desk Agent in Overland Park to warmly greet guests, check them in, and handle requests with professionalism. You will manage check-outs, billing, and room assignments while coordinating with housekeeping and maintenance to ensure smooth operations.

The role requires weekend availability, strong communication, and comfort with hotel management systems. Training is provided to support growth within the hospitality team.

Qualifications

• Prior front desk or customer service experience preferred.
• Strong communication and problem-solving skills.
• Weekend availability required.
• Reliable, punctual, and able to work independently.
• Ability to handle stressful situations calmly and professionally.
• Comfortable using computers and hotel management systems.
• High school diploma or equivalent.

Responsibilities

• Greet and check in guests with professionalism and warmth.
• Manage guest check-outs and ensure billing accuracy.
• Respond to guest inquiries, requests, and complaints promptly.
• Handle reservations, cancellations, and room assignments.
• Communicate effectively with housekeeping and maintenance staff.
• Balance the cash drawer and perform daily shift audits.
• Maintain a clean, organized, and safe front desk area.

Skills

Front desk experience

Communication

Problem-solving

Weekend availability

Independent work

Hotel software

Education

High school diploma or equivalent

Tools

Hotel management systems

Job description

Join us at Hampton Inn, where heartfelt hospitality meets personal growth. As a Front Desk Agent, you'll be at the heart of creating memorable guest experiences, working within a supportive and friendly team that's part of a globally recognized hotel brand. We offer on-the-job training and opportunities for future advancement, ensuring you can grow your hospitality career with confidence. Every day, your efforts will be appreciated in our welcoming, team-oriented culture. Let's make every guest feel at home together.

Compensation

$15 - $17 hourly

Qualifications

• Previous front desk or customer service experience preferred.
• Strong communication and problem-solving skills.
• Must be able to work weekends (Saturday and Sunday availability required).
• Reliable, punctual, and able to work independently.
• Ability to handle stressful situations calmly and professionally.
• Comfortable using computers and hotel management systems (training provided).
• High school diploma or equivalent required.

Responsibilities

• Greet and check in guests with professionalism and warmth.
• Manage guest check-outs and ensure billing accuracy.
• Respond to guest inquiries, requests, and complaints promptly.
• Handle reservations, cancellations, and room assignments.
• Communicate effectively with housekeeping and maintenance staff.
• Balance the cash drawer and perform daily shift audits.
• Maintain a clean, organized, and safe front desk area.