Front Desk & Guest Services Associate – Health Club

Village Health Clubs & Spas

Phoenix (AZ)

On-site

USD 28,000 - 36,000

Part time

9 days ago

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Benefits offered by this job

Free health club membership

Job summary

Village Health Clubs & Spas in Phoenix, AZ, is seeking an energetic front desk associate with hospitality and customer service experience to welcome members and guests. You will greet guests, check in members, answer phones, process transactions, and support club operations with a friendly, professional demeanor.

This role requires weekend availability, and employees receive a complimentary health club membership.

Qualifications

Ability to operate multi-line telephone systems.
Outstanding customer/guest service skills with a friendly, enthusiastic demeanor.
Must be 18 years or older and have high school diploma or GED.
Must possess basic computer/data entry skills.
Obtain CPR certification within 30 days of hire through company training.
Ability to multi-task.

Responsibilities

Attract and retain members by consistently providing excellent customer service.
Interact with employees, members and guests aligned with Village Standards.
Greet and check in members with sincere hospitality and effective communication.
Handle cash and non-cash transactions accurately.
Answer phones and direct calls to staff; maintain front desk area.
Assist members in signing up for programs and activities.