Front Desk Guest Services Associate | Growth in Hotel Ops

DIMENSION MASTER; Austin (TX); On-site; USD 22,730 - 23,419; Part time

Benefits offered by this job

Supportive team environment

Opportunities to grow in front desk &

A role where you meet new people and a

Job summary

DIMENSION MASTER is seeking a Guest Service Representative in Austin, TX to ensure smooth front desk operations and deliver an exceptional guest experience. You will assist guests with check-ins, check-outs, reservations, and daily service needs while maintaining a welcoming atmosphere.

This part-time role emphasizes friendly customer service, reliable scheduling, and collaboration with housekeeping and other hotel departments to meet guest needs and create memorable stays.

Qualifications

• Strong customer service and communication skills are required.
• Friendly, positive, and professional presence is expected.
• Comfortable using computers and hotel systems.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check-ins, check-outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and escalations when needed.
• Provide local information and general hotel assistance.

Skills

Customer service

Communication

Computer skills

Tools

Hotel systems

Job description

DIMENSION MASTER is seeking a Guest Service Representative in Austin, TX to ensure smooth front desk operations and deliver an exceptional guest experience. You will assist guests with check-ins, check-outs, reservations, and daily service needs while maintaining a welcoming atmosphere.

This part-time role emphasizes friendly customer service, reliable scheduling, and collaboration with housekeeping and other hotel departments to meet guest needs and create memorable stays.