Front Desk Guest Services Associate - Evenings

Travel + Leisure Co.; Scottsdale (AZ); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

Paid time off (pto) eligibility varies

Job summary

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests, assist with registration and checkout, and provide information about the resort and area attractions. You will quote room rates and handle reservations in a fast-paced front desk setting.

The role requires strong English communication, cash handling, and customer service skills, with open availability from 3pm to 11pm. Hospitalities experience preferred; hourly wage is $17.50.

Qualifications

• Fluent English communication is required.
• Strong math and cash handling abilities.
• Excellent customer service mindset with a friendly demeanor.
• Ability to multitask in a fast-paced resort front desk environment.

Responsibilities

• Greet guests warmly and assist from registration to checkout.
• Provide room rate quotes and information about the resort and local attractions.
• Process cash and credit card transactions per procedures.
• Balance cash receipts and perform standard money-handling duties.
• Complete checkout procedures and verify correct charges on guest folios.
• Reserve and confirm reservations for individuals or groups.
• Respond to guest inquiries and concerns promptly and accurately.

Skills

English proficiency

Cash handling

Customer service

Multitasking

POS skills

Tools

MS Office

Job description

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests, assist with registration and checkout, and provide information about the resort and area attractions. You will quote room rates and handle reservations in a fast-paced front desk setting.

The role requires strong English communication, cash handling, and customer service skills, with open availability from 3pm to 11pm. Hospitalities experience preferred; hourly wage is $17.50.