Front Desk & Guest Services Associate

Rainmaker Hospitality; Morehead (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

Rainmaker Hospitality is seeking a Front Desk Attendant in Morehead, Kentucky, responsible for greeting guests and managing the front desk operations efficiently. Candidates should demonstrate strong communication skills and the ability to multitask in a fast-paced environment.

The role includes handling guest check-ins and check-outs, answering inquiries, and providing excellent customer service while maintaining a welcoming lobby area. Experience with reservation systems is a plus.

Qualifications

• Ability to greet guests warmly and manage check-ins and check-outs efficiently.
• Strong customer service orientation to assist guests with inquiries.
• Proficient in handling phone calls and email communications.

Responsibilities

• Process arrivals and departures, verifying guest information using the Hotelkey system.
• Provide friendly and accurate information to guests regarding services and local attractions.
• Handle payments and maintain transaction records meticulously.

Skills

Strong communication skills

Professionalism

Multitasking ability

Tools

Hotelkey reservation system

Job description

Rainmaker Hospitality is seeking a Front Desk Attendant in Morehead, Kentucky, responsible for greeting guests and managing the front desk operations efficiently. Candidates should demonstrate strong communication skills and the ability to multitask in a fast-paced environment.

The role includes handling guest check-ins and check-outs, answering inquiries, and providing excellent customer service while maintaining a welcoming lobby area. Experience with reservation systems is a plus.