Hotel Front Desk Associate: Elevate Guest Experience

TownePlace Suites by Marriott Cincinnati Airport South; Florence (KY); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Competitive compensation

Supportive work environment

Opportunities for professional development

Job summary

A global hospitality leader is seeking a Hotel Front Desk Associate in Florence, Kentucky. The chosen candidate will provide exceptional front desk service, assist with guest check-ins and check-outs, and ensure guest satisfaction. Candidates should have a strong work ethic, excellent communication skills, and the ability to work in a customer-focused environment. Prior hospitality experience is preferred but not essential. Join our team and enjoy a supportive work atmosphere with ample opportunities for advancement.

Qualifications

• Prior hospitality experience preferred but not required.
• Knowledge of accounting operations including receivables and payables.
• Sufficient calculator skills for complex mathematical calculations.

Responsibilities

• Greet guests and assist with check-ins and check-outs.
• Respond promptly to guest requests and complaints.
• Verify and imprint credit cards for authorization.

Skills

Excellent communication

Interpersonal skills

Active listening

Patience

Tact and diplomacy

Education

High school diploma or GED

Job description

A global hospitality leader is seeking a Hotel Front Desk Associate in Florence, Kentucky. The chosen candidate will provide exceptional front desk service, assist with guest check-ins and check-outs, and ensure guest satisfaction. Candidates should have a strong work ethic, excellent communication skills, and the ability to work in a customer-focused environment. Prior hospitality experience is preferred but not essential. Join our team and enjoy a supportive work atmosphere with ample opportunities for advancement.