Front Desk Guest Services Agent - Night/Evening (FT)

Buffalo Lodging Associates, LLC; Oklahoma; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Employer 0

Paid Vacation

Paid Holidays

Tuition Reimbursement

Wellness Programs

Job summary

Buffalo Lodging Associates, LLC is seeking a Full-Time Guest Service Representative for The Courtyard by Marriott Providence Lincoln’s Front Desk. You will greet guests, handle check-in/check-out, take reservations, and provide information on hotel services, ensuring a smooth guest experience.

The role includes evening and overnight shifts with a shift differential bonus. Benefits are offered, including medical, dental, vision, 401(k), and paid time off to support employee well-being.

Qualifications

• Experience delivering excellent guest service.
• Ability to communicate clearly with guests and team members.
• Attention to cash handling and reservation procedures.

Responsibilities

• Greet guests and complete check-in/check-out using the property management system.
• Handle cash, credit cards, and on-site transactions.
• Anticipate guest needs and provide information on hotel services and local amenities.
• Take reservations by phone and enter/update guest details in the management system.

Skills

Customer service

Communication

Cash handling

Guest focus

Job description

Buffalo Lodging Associates, LLC is seeking a Full-Time Guest Service Representative for The Courtyard by Marriott Providence Lincoln’s Front Desk. You will greet guests, handle check-in/check-out, take reservations, and provide information on hotel services, ensuring a smooth guest experience.

The role includes evening and overnight shifts with a shift differential bonus. Benefits are offered, including medical, dental, vision, 401(k), and paid time off to support employee well-being.