Front Desk & Guest Services Agent - Flexible Shifts & Growth

Grand Casino Hinckley; Hinckley (MN); In loco; USD 21.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401k

Discounts on hotel services

Descrizione del lavoro

Grand Casino Hinckley is seeking a Hotel Guest Services Front Desk Agent to warmly greet guests, assist with reservations, process payments, and safeguard guest information. The role includes pre-registering guests, coordinating check-in for arriving groups, and delivering information about services and hours of operation.

The position involves handling luggage, managing room assignments, and providing accurate responses to guest inquiries while upholding hotel standards and safety procedures.

Competenze

• High school diploma or equivalent.
• Prior hotel or front desk experience preferred.
• Ability to secure license where required and adhere to regulations.

Mansioni

• Greet, register, and manage check-in/check-out with courteous service.
• Process transactions and maintain accurate reservations and payments.
• Explain room features, safety procedures, and hotel amenities to guests.

Conoscenze

Guest service

Communication

Attention to detail

Cash handling

Luggage handling

Teamwork

Formazione

High School Diploma

Strumenti

POS systems

Reservation software

Descrizione del lavoro

Grand Casino Hinckley is seeking a Hotel Guest Services Front Desk Agent to warmly greet guests, assist with reservations, process payments, and safeguard guest information. The role includes pre-registering guests, coordinating check-in for arriving groups, and delivering information about services and hours of operation.

The position involves handling luggage, managing room assignments, and providing accurate responses to guest inquiries while upholding hotel standards and safety procedures.