Hotel Room Attendant — Detail-Driven & Guest-Focused

Grand Casino Hinckley; Hinckley (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401k plan

Birthday and anniversary gifts

Job summary

Grand Casino Hinckley is seeking a Hotel Room Attendant to maintain exceptional cleanliness in guest rooms and assist with linen management and stock replenishment. You will also ensure common areas on hotel floors meet brand standards and support the overall guest experience.

The role requires physical stamina for long shifts, attention to detail, and a commitment to reliable attendance. Ability to obtain a Gaming Regulatory Authority license is required.

Qualifications

• Exceptional attention to detail to ensure high standards of cleanliness and presentation in Guest rooms.
• Ability to perform physical tasks such as vacuuming, sweeping, scrubbing, and lifting linen and supplies.
• Strong time management skills to efficiently clean rooms and manage tasks within allotted time frames.
• Flexibility to adapt to changing priorities and handle various tasks as needed.
• Commitment to delivering outstanding service and ensuring Guest satisfaction.

Responsibilities

• Vacuum, sweep, scrub, mop, and clean carpets and flooring in Guest rooms.
• Dust, polish, and vacuum furniture, glass, mirrors, curtains, framed pictures, appliances, and other fixtures in Guest rooms.
• Strip beds, collect dirty linens, and make beds with fresh linens. Replenish linens, towels, amenities, and other supplies in Guest rooms.
• Strip Guest rooms of all soiled linen and used towels.
• Notify the Supervisor of any incidents or conflicts that affect normal business operations or Guest services.
• Dust, sweep, mop, scrub, vacuum, and clean assigned hotel floor common areas.
• Deep clean rugs, carpets, upholstered furniture, and draperies as needed.

Skills

Attention to detail

Physical stamina

Time management

Teamwork

Customer service

Communication

Attendance reliability

Job description

Grand Casino Hinckley is seeking a Hotel Room Attendant to maintain exceptional cleanliness in guest rooms and assist with linen management and stock replenishment. You will also ensure common areas on hotel floors meet brand standards and support the overall guest experience.

The role requires physical stamina for long shifts, attention to detail, and a commitment to reliable attendance. Ability to obtain a Gaming Regulatory Authority license is required.