Front Desk & Guest Services Agent — Flexible Schedule

Hyatt Hotels Corporation; Round Rock, Northern (TX, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tips potential

Flexible schedule

Job summary

Hyatt Grand Hyatt Deer Valley in Park City, UT is seeking a Front Desk Agent to deliver top-tier guest service and ensure smooth check-in/check-out processes. You will learn hotel services, rates, hours, and locations, while keeping the lobby welcoming and secure.

The role requires an outgoing personality, flexibility, and weekend availability, with compensation starting at $16.00 per hour plus tips. Prior hospitality experience helps but is not required.

Qualifications

• Ability to be flexible and adapt to any situation.
• Desire to work as part of the front desk team and deliver service.
• Willingness to work weekends/holidays as needed.

Responsibilities

• Provide high-quality guest service at the front desk and anticipate needs.
• Check guests in and out efficiently in a friendly manner.
• Follow cash handling and hotel accounting procedures.
• Know hotel services, rates, hours and surroundings.
• Maintain lobby cleanliness and security of guest information.
• Respond to guest concerns and resolve issues promptly.

Skills

Flexibility

Customer service

Outgoing personality

Hospitality experience

Weekend availability

Job description

Hyatt Grand Hyatt Deer Valley in Park City, UT is seeking a Front Desk Agent to deliver top-tier guest service and ensure smooth check-in/check-out processes. You will learn hotel services, rates, hours, and locations, while keeping the lobby welcoming and secure.

The role requires an outgoing personality, flexibility, and weekend availability, with compensation starting at $16.00 per hour plus tips. Prior hospitality experience helps but is not required.