Front Desk Guest Experience Agent | Flexible Schedule

Stein Eriksen Lodge; Park City (UT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Choice of health insurance plans

Competitive wages and bonus plans

Paid training time

Chef-prepared meals daily

On-site heated garage for employee parking

Ski/snowboard benefits

Flexible schedules

Weekly raffles for events

Monthly appreciation events

Discounts on hotel services

Job summary

A luxury hotel in Park City, Utah is seeking a Front Desk Agent responsible for assisting guests with the check-in and check-out process, handling complaints, and ensuring excellent customer service. Candidates must have strong knowledge of hotel amenities and be able to perform clerical duties effectively. The position offers great benefits including health insurance, competitive wages, and on-site perks related to ski and snowboard activities.

Qualifications

• Must be able to stand and walk for extended periods of time.

Responsibilities

• Welcome guests sincerely.
• Effectively deal with guest complaints.
• Check-in and check-out guests using computer system.
• Serve as an information agent for hotel guests.
• Perform clerical duties as assigned.

Job description

A luxury hotel in Park City, Utah is seeking a Front Desk Agent responsible for assisting guests with the check-in and check-out process, handling complaints, and ensuring excellent customer service. Candidates must have strong knowledge of hotel amenities and be able to perform clerical duties effectively. The position offers great benefits including health insurance, competitive wages, and on-site perks related to ski and snowboard activities.