Front Desk Guest Services Agent — Brand‑New Hotel, Growth Path

Pinnacle Partnership; Wade Hampton (SC); On-site; USD 17,000 - 24,000; Full time

Job summary

Pinnacle Partnership is seeking Front Desk Agents/Guest Service Representatives for DoubleTree by Hilton Greenville Airport. You will be the welcoming face, handling check-in/check-out, assisting guests with directions and hotel information, and helping guests have a smooth arrival.

Join a brand-new, high-energy hotel environment with a modern workspace, growth opportunities, and a team dedicated to exceptional guest service.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Welcome guests with warmth and professionalism during check-in and check-out.
• Provide outstanding service by assisting guests with questions, directions, and hotel information.
• Handle reservations, payments, and guest accounts accurately and efficiently.
• Communicate effectively with housekeeping, maintenance, and leadership to meet guest needs.
• Resolve guest concerns promptly and professionally.
• Maintain a clean, organized, and inviting front desk area.
• Follow brand standards and policies to ensure a consistent guest experience.

Education

High school

Job description

Pinnacle Partnership is seeking Front Desk Agents/Guest Service Representatives for DoubleTree by Hilton Greenville Airport. You will be the welcoming face, handling check-in/check-out, assisting guests with directions and hotel information, and helping guests have a smooth arrival.

Join a brand-new, high-energy hotel environment with a modern workspace, growth opportunities, and a team dedicated to exceptional guest service.