Guest Services Agent — Create Wow Moments for Guests

Pyramid Global Hospitality; Jacksonville (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Guest Services Agent for the DoubleTree by Hilton Jacksonville Airport. You will greet guests, assist with luggage, guide them to their room, and share information about hotel amenities and local attractions.

A warm, engaging personality helps you create memorable first impressions and lasting guest experiences. Join a team that values exceptional service, teamwork, and a welcoming atmosphere.

Qualifications

• Ability to provide exceptional customer service.
• Engaging personality with strong interpersonal skills.
• Comfort with assisting guests and guiding them.

Responsibilities

• Create a warm welcome for guests and assist with check-in process.
• Assist with unloading luggage and guiding guests to rooms.
• Provide information about hotel amenities and local area.
• Work with team to deliver personalized guest experiences.

Skills

Customer service

Interpersonal skills

Guest relations

Communication

Job description

Pyramid Global Hospitality is seeking a Guest Services Agent for the DoubleTree by Hilton Jacksonville Airport. You will greet guests, assist with luggage, guide them to their room, and share information about hotel amenities and local attractions.

A warm, engaging personality helps you create memorable first impressions and lasting guest experiences. Join a team that values exceptional service, teamwork, and a welcoming atmosphere.