Guest Experience Agent - Front Desk (Swing Shifts)

remingtonhotelscareers; San Diego (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Remington Hotels seeks a Front Desk Clerk in San Diego to warmly greet guests, check them in and out, and assist with pre-registration and blocking of reservations. You will post charges accurately and manage cash handling with precision, using the Front Office system for daily transactions.

Responsibilities include reviewing reservations with special requests and ensuring proper room blocking, while maintaining knowledge of rates and cancellation procedures for a smooth guest experience on

Qualifications

• Customer-focused front desk experience or aptitude.
• Ability to handle cash and card transactions accurately.
• Familiarity with hotel reservations and guest requests.

Responsibilities

• Greet and communicate cordially with guests, check in/out promptly and professionally.
• Assist in pre-registration and blocking of reservations when necessary.
• Post all charges accurately and know where to post them.
• Maintain working knowledge of Front Office system for daily transactions.
• Handle cash, checks and credit card information securely.
• Review reservations with special requests and block rooms accordingly.

Skills

Guest service

Cash handling

Reservations

Tools

Front Office system

Job description

Remington Hotels seeks a Front Desk Clerk in San Diego to warmly greet guests, check them in and out, and assist with pre-registration and blocking of reservations. You will post charges accurately and manage cash handling with precision, using the Front Office system for daily transactions.

Responsibilities include reviewing reservations with special requests and ensuring proper room blocking, while maintaining knowledge of rates and cancellation procedures for a smooth guest experience on