Front Desk & Guest Services Agent

Agate Beach Inn & Sea Glass Bistro; Newport (OR); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k)

Vacation and Sick Pay

Paid Holidays

Employee referral program

Advancement opportunities

Hotel discounts

Talent team access

Job summary

Best Western Plus Agate Beach Inn in Newport, Oregon is seeking a Front Desk Agent to welcome guests, handle check-ins/check-outs, and respond to guest needs with outstanding service.

The role requires willingness to work evenings, weekends, and holidays, with prior hospitality experience. The property features Sea Glass Bistro & Lounge, indoor pool, and extensive meeting space, offering a dynamic hotel environment.

Qualifications

• High School diploma or GED preferred.
• 6 months of related experience or training.
• One year of hospitality experience preferred.
• Experience handling cash and credit card procedures.
• Basic math skills.
• Attention to detail.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Welcomes guests and assists with check-ins and check-outs.
• Responds to guest needs and requests with courtesy and professionalism.
• Upsells hotel services and promotes available amenities.
• Adheres to front desk procedures for reservations, billing, and pre-registration.
• Documents guest incidents and ensures accurate records.

Skills

Customer service

Cash handling

Basic math

Attention to detail

Shift flexibility

Education

High School diploma or GED

Job description

Best Western Plus Agate Beach Inn in Newport, Oregon is seeking a Front Desk Agent to welcome guests, handle check-ins/check-outs, and respond to guest needs with outstanding service.

The role requires willingness to work evenings, weekends, and holidays, with prior hospitality experience. The property features Sea Glass Bistro & Lounge, indoor pool, and extensive meeting space, offering a dynamic hotel environment.