Front Desk Guest Service Pro (Part-Time)

SpringHill Suites; Madison (WI); Sur place; USD 22 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Team culture

On-the-job training

Employee recognition

Paid time off

Hotel discounts

Referral bonuses

Volunteer time off

Employee assistance program

Health plans

401(k) plan

Résumé du poste

SpringHill Suites – Madison is seeking a Guest Service Representative for our Front Desk team. This part‑time position welcomes guests, handles check‑in/check‑out, and resolves requests with a friendly, professional approach.

Starting pay is $16.00-$17.00 per hour, with increases at 30, 60, 90 days and at 6 months. We offer team culture, on‑the‑job training, paid time off, travel room discounts, and benefits for full‑time teammates.

Qualifications

• Prior hotel or hospitality experience is a plus, but training is provided.
• Able to stand for extended periods and perform basic computer tasks.
• Strong customer service orientation and professional communication.

Responsabilités

• Greet guests and manage check-in/check-out with a friendly attitude.
• Assist guests with requests and reservations, ensuring accuracy.
• Coordinate with Housekeeping, Maintenance, and Sales for seamless operations.
• Process payments and assign rooms, resolving guest issues.

Connaissances

Customer service

Multitasking

Communication

Professionalism

Description du poste

SpringHill Suites – Madison is seeking a Guest Service Representative for our Front Desk team. This part‑time position welcomes guests, handles check‑in/check‑out, and resolves requests with a friendly, professional approach.

Starting pay is $16.00-$17.00 per hour, with increases at 30, 60, 90 days and at 6 months. We offer team culture, on‑the‑job training, paid time off, travel room discounts, and benefits for full‑time teammates.