Front Desk Guest Service Associate (Hotel)

Raymond Management Company; United States; On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Team culture

On-the-job training

Employee recognition

Job summary

Embassy Suites - Madison is hiring a Guest Service Representative to join the Front Desk team in Madison, WI. The position offers a starting wage of $16.00–$17.00 per hour, with potential increases at 30, 60, and 90 days based on performance.

This part-time role includes opportunities for training and career growth within Raymond Management's Hilton and Marriott hotel portfolio across the U.S. Responsibilities include greeting guests, assisting during check-in/out, handling requests, and

Qualifications

• Customer service experience is preferred.
• Strong communication and multitasking abilities.
• Professional and welcoming guest interactions required.

Responsibilities

• Greet and assist guests during check-in/check-out with a positive attitude.
• Handle guest requests and reservations with attention to detail.
• Coordinate with housekeeping and maintenance for smooth operations.
• Manage front desk duties, including payments and room assignments.

Skills

Customer service

Multitasking

Communication

Professional demeanor

Team collaboration

Job description

Embassy Suites - Madison is hiring a Guest Service Representative to join the Front Desk team in Madison, WI. The position offers a starting wage of $16.00–$17.00 per hour, with potential increases at 30, 60, and 90 days based on performance.

This part-time role includes opportunities for training and career growth within Raymond Management's Hilton and Marriott hotel portfolio across the U.S. Responsibilities include greeting guests, assisting during check-in/out, handling requests, and