Front Desk Guest Service Agent Hotel (PT/FT)

Kalyan Hospitality; Colonial Heights (VA); Hybrid; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Comfort Suites in Colonial Heights, VA is seeking a Guest Service Agent for part-time or full-time roles. You will greet guests, manage reservations, and handle inquiries to ensure a seamless check-in/check-out experience.

The position requires flexible hours including evenings, weekends, and holidays. The ideal candidate has customer service experience, basic computer skills, and strong communication abilities to maintain high hospitality standards.

Qualifikationen

• Experience in customer service or hospitality preferred.
• Basic computer skills required to manage reservations and guest requests.
• Excellent communication and interpersonal skills are essential.

Aufgaben

• Greet and welcome guests with a professional, friendly manner.
• Manage reservations, cancellations, and modifications in the hotel system.
• Respond to guest inquiries and resolve issues promptly to ensure satisfaction.

Kenntnisse

Customer service

Basic computer skills

Communication

Flexibility

Tools

Property management system

Jobbeschreibung

Comfort Suites in Colonial Heights, VA is seeking a Guest Service Agent for part-time or full-time roles. You will greet guests, manage reservations, and handle inquiries to ensure a seamless check-in/check-out experience.

The position requires flexible hours including evenings, weekends, and holidays. The ideal candidate has customer service experience, basic computer skills, and strong communication abilities to maintain high hospitality standards.