Front Desk & Guest Experience Specialist – Houston

Boardroom Salon for Men; Houston (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Career growth

Health benefits after 60 days

401K with match

Paid time off

Paid holidays

Employee discounts

Commission on sales

Referral bonuses

Job summary

Boardroom Salon for Men is hiring a Front Desk Coordinator for the Tanglewood location in Houston, TX. Starting pay is $15/hour plus retail and membership commissions. This hourly role requires excellent customer service, calendar management, and polished communication to create a welcoming client experience.

Responsibilities include booking, answering calls, processing payments, and promoting products and memberships. Benefits and growth opportunities are described in the team overview.

Qualifications

• Minimum of 2 years of customer service experience.
• Active cosmetology or barber license in the state of employment.
• Must be 18 years or older to serve alcoholic beverages.
• Professional appearance and demeanor.

Responsibilities

• Provide outstanding customer service to make clients feel welcomed and valued.
• Book appointments and manage the salon’s calendar.
• Manage inbound and outbound calls with phone etiquette.
• Respond to customer inquiries promptly and professionally.
• Utilize POS to check in/out clients, collect payments, document data, manage memberships.

Skills

Customer service

Phone etiquette

Team player

Attention to detail

Communication

Education

Cosmetology/Barber License

Tools

POS system

Job description

Boardroom Salon for Men is hiring a Front Desk Coordinator for the Tanglewood location in Houston, TX. Starting pay is $15/hour plus retail and membership commissions. This hourly role requires excellent customer service, calendar management, and polished communication to create a welcoming client experience.

Responsibilities include booking, answering calls, processing payments, and promoting products and memberships. Benefits and growth opportunities are described in the team overview.