Front Desk Coordinator - HOU - Tanglewood

Boardroom Salon for Men; Houston (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Career growth

Health benefits after 60 days

401K with match

Paid time off

Paid holidays

Employee discounts

Commission on sales

Referral bonuses

Job summary

Boardroom Salon for Men is hiring a Front Desk Coordinator for the Tanglewood location in Houston, TX. Starting pay is $15/hour plus retail and membership commissions. This hourly role requires excellent customer service, calendar management, and polished communication to create a welcoming client experience.

Responsibilities include booking, answering calls, processing payments, and promoting products and memberships. Benefits and growth opportunities are described in the team overview.

Qualifications

• Minimum of 2 years of customer service experience.
• Active cosmetology or barber license in the state of employment.
• Must be 18 years or older to serve alcoholic beverages.
• Professional appearance and demeanor.

Responsibilities

• Provide outstanding customer service to make clients feel welcomed and valued.
• Book appointments and manage the salon’s calendar.
• Manage inbound and outbound calls with phone etiquette.
• Respond to customer inquiries promptly and professionally.
• Utilize POS to check in/out clients, collect payments, document data, manage memberships.

Skills

Customer service

Phone etiquette

Team player

Attention to detail

Communication

Education

Cosmetology/Barber License

Tools

POS system

Job description

Now Hiring - BD - HOU - Tanglewood - Houston, TX

Front Desk Coordinator - HOU - Tanglewood

BD - HOU - Tanglewood - Houston, TX Starting pay: $15/hour plus retail and membership commissions Hourly role

Front Desk Coordinator - Houston, TX - Tanglewood

You’ve just discovered your career happy place.

At Boardroom, our mission is to help our clients relax, look great and feel confident. We do this by hiring the most highly skilled stylists and barbers who build authentic connections with everyone who walks through our doors.
We aim to be the best place for you to build your career – step up and accept your position on our Boardroom!

Why join our team?:

At Boardroom, we believe in taking care of our team just as much as we do our clients. Here’s what you can look forward to when you join us:

- Career Growth – Advance your career with ample opportunities to grow
Starting at $15/hour plus Competitive Retail and Membership Sale Commissions
- Comprehensive Benefits – Health, Dental, Vision, Short- & Long-Term Disability, and Life Insurance after just 60 days*
- 401K with Match– Secure your future with a solid retirement plan
- Paid Time Off – Start accruing PTO on day 1, with up to 40hours per year
- Paid Holidays – Enjoy up to 7 paid holidays annually**
- Wellness Perks – Discounted gym and med-spa benefits to enhance your wellness and self-care
- Referral Bonuses – Earn $1,000 for referring a friend to join our team
- Exclusive Employee Discounts – Save on the services and products you love
- Employee Assistance Program – Support when you need it most
- Appointment-based Booking (online/app/front desk)
* Available for Full-Time employees
** Paid holidays are for Full-Time employees who are regularly scheduled to work the day the holiday lands on

Job Responsibilities:

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Managing inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Assist with marketing and sales by educating clients on products, services, and promotions

Job Requirements:

• Minimum of 2 years of customer service experience
• Minimum 18 years of age to serve alcoholic beverages
• Professional appearance and demeanor
• Ability to work well in a team setting
• A positive, and uplifting attitude is a must
• Ability to pay attention to detail and work in a fast-paced environment
• Excellent communication abilities verbally, over the phone, and in messaging
• Must be able to remain calm and professional in stressful situations

Requirements

Active cosmetology or barber license in the state of employment, reliable transportation, and availability aligned with the location's needs.