Front Desk Guest Experience Specialist | Flexible Shifts

Stonebridge Companies; Aurora (CO); Híbrido; USD 19.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness support

Life and disability coverage

Tuition aid

Travel and lodging perks

Descripción de la vacante

Hyatt House Anschutz Medical Campus in Aurora, CO seeks a Guest Service Agent to support front desk operations, handle check-ins/outs, reservations, and guest inquiries. The role requires accuracy in guest records, cash handling, and proficiency with property management systems.

Flexible shifts and a welcoming attitude are essential to deliver outstanding guest experiences. Stonebridge Companies provides comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness

Formación

• : Previous experience in a hotel front desk or guest service role preferred.
• : Proficiency with property management systems and basic office software.
• : Ability to handle cash transactions and balance cash drawers.
• : Strong communication and problem-solving skills.
• : Flexibility to work evening, weekend, and holidays.

Responsabilidades

• Greet, register, and assign rooms to guests upon arrival.
• Verify guest credit and establish payment methods for accommodation.
• Maintain accurate records of room availability and guest accounts in the PMS.
• Post charges for rooms, food, and services; balance and reconcile cash.
• Coordinate with housekeeping and maintenance to resolve guest issues.
• Answer inquiries about hotel services and local attractions.

Conocimientos

Customer service

Cash handling

PMS software

Communication

Teamwork

Herramientas

Word

Excel

Descripción del empleo

Hyatt House Anschutz Medical Campus in Aurora, CO seeks a Guest Service Agent to support front desk operations, handle check-ins/outs, reservations, and guest inquiries. The role requires accuracy in guest records, cash handling, and proficiency with property management systems.

Flexible shifts and a welcoming attitude are essential to deliver outstanding guest experiences. Stonebridge Companies provides comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness