Front Desk & Guest Experience Specialist - Flexible Scheduling

Drury Hotels; Horn Lake (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

Flexible scheduling

Hotel discounts

Free room nights

401(k) retirement plan

Promotions and growth

Job summary

Drury Inn & Suites in Horn Lake, MS, seeks a friendly front desk associate to greet guests, check them in/out, and promote programs. You’ll handle guest records, cash, and service recovery while upholding Drury’s hospitality standards.

Responsibilities include assisting with breakfast and Kickback service, maintaining guest satisfaction, and contributing to a positive guest experience at all times.

Qualifications

• Candidate has a warm and friendly manner in relating to the public.
• Attention to detail while handling multiple tasks.
• Experience with money handling, making change, and basic office tasks.
• Ability to communicate in English and follow directions.
• Availability to work alone as scheduled.

Responsibilities

• Check guests in and out, promote programs, maintain guest records.
• Handle cash, monitor satisfaction, and resolve guest issues.
• Assist with breakfast and Kickback service, including setup and cleanup.
• Maintain high standards of integrity and hospitality.

Skills

Warm demeanor

Attention to detail

Money handling

English communication

Multitasking

Job description

Drury Inn & Suites in Horn Lake, MS, seeks a friendly front desk associate to greet guests, check them in/out, and promote programs. You’ll handle guest records, cash, and service recovery while upholding Drury’s hospitality standards.

Responsibilities include assisting with breakfast and Kickback service, maintaining guest satisfaction, and contributing to a positive guest experience at all times.