Front Desk Guest Experience Specialist - Flexible Schedule

Gulph Creek Hotels; Hamilton Township (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Hilton Garden Hamilton is seeking a Front Desk Agent to deliver outstanding guest service at the hotel lobby. You will handle guest check-ins, reservations, and information requests with a friendly, professional approach.

The role requires availability for 7am-3pm or 3pm-11pm shifts, a high school diploma or equivalent, and strong English communication. Prior hospitality experience is welcomed, with opportunities to grow in guest services.

Qualifications

• High School diploma or equivalent and customer service experience.
• Ability to read, speak English, and follow instructions.
• Experience preferred and flexible to work 7am-3pm or 3pm-11pm.

Responsibilities

• Greet all guests (internal and external).
• Process reservations, check-ins and check-outs.
• Respond to guest requests and ensure satisfaction.
• Provide information about hotel policies, services and local area.

Skills

Guest service

Customer service

Communication

Multitasking

Education

High School diploma

Job description

Hilton Garden Hamilton is seeking a Front Desk Agent to deliver outstanding guest service at the hotel lobby. You will handle guest check-ins, reservations, and information requests with a friendly, professional approach.

The role requires availability for 7am-3pm or 3pm-11pm shifts, a high school diploma or equivalent, and strong English communication. Prior hospitality experience is welcomed, with opportunities to grow in guest services.