Front Desk & Guest Experience Specialist (Evenings/MOD)

Westin San Antonio North; San Antonio (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus

PTO and holidays

401k with Employer Match

DailyPay

Hotel discounts

Job summary

LBA Hospitality is hiring a Front Desk Agent for Westin San Antonio North to deliver warm, courteous service at check-in and check-out. You will respond to guest requests, promote hotel amenities, and maintain accurate cash and PMS transactions.

Ideal candidates are capable of multitasking in a fast-paced hotel lobby, with strong communication skills, a professional appearance, and flexibility to work evenings, weekends, or overnight shifts.

Qualifications

• Must be able to stand for long periods and assist guests with check-in/out.
• Excellent communication and multitasking abilities.
• Flexible schedule including weekends.

Responsibilities

• Greet guests and check them in/out with accuracy.
• Promote hotel services and amenities.
• Handle guest requests and provide local information.
• Maintain lobby area clean and professional.
• Balance cash and ensure PMS accuracy.

Skills

Guest service

Communication

Professionalism

Teamwork

Tools

PMS

Job description

LBA Hospitality is hiring a Front Desk Agent for Westin San Antonio North to deliver warm, courteous service at check-in and check-out. You will respond to guest requests, promote hotel amenities, and maintain accurate cash and PMS transactions.

Ideal candidates are capable of multitasking in a fast-paced hotel lobby, with strong communication skills, a professional appearance, and flexibility to work evenings, weekends, or overnight shifts.