Front Desk & Guest Experience Specialist

US AMR-Jones Lang LaSalle Americas, Inc.; Wichita (KS); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in Wichita, KS is seeking a Workplace Experience Receptionist to deliver elevated client and guest experiences as the welcoming face of the Wichita facility. You will collaborate with facilities teams to anticipate needs and provide creative solutions that reflect JLL's commitment to extraordinary guest services.

The role emphasizes hospitality, strong communication, and the ability to coordinate meetings, events and front desk operations in a bustling corporate

Qualifications

• Minimum 1-2 years customer service or hospitality experience.
• People-focused mindset with passion for creating guest experiences.
• Flexibility in managing shifting daily priorities.
• Excellent communication, verbal and written.
• English fluency required for client interaction.
• Multitasking abilities with prioritization.
• Working knowledge of IT tools and Microsoft Office.

Responsibilities

• Warmly welcome guests and callers and assist with arrivals, orientations and requests.
• Engage visitors and staff in a welcoming, helpful manner.
• Coordinate with clients and teams to anticipate needs and resolve issues.
• Provide a hospitality-focused approach across facilities services.
• Help prepare for meetings and events and support room bookings.
• Demonstrate professionalism, responsiveness and exceptional service.

Skills

Customer service

Hospitality mindset

Communication skills

English fluency

Multitasking

IT proficiency

Microsoft Office

Tools

Microsoft Office Suite

Work order systems

Job description

Jones Lang LaSalle (JLL) in Wichita, KS is seeking a Workplace Experience Receptionist to deliver elevated client and guest experiences as the welcoming face of the Wichita facility. You will collaborate with facilities teams to anticipate needs and provide creative solutions that reflect JLL's commitment to extraordinary guest services.

The role emphasizes hospitality, strong communication, and the ability to coordinate meetings, events and front desk operations in a bustling corporate