Front Desk & Guest Experience Specialist

My Place Hotels; Wenatchee (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Cross-training

Growth opportunities

Job summary

My Place Hotel - Wenatchee is seeking a dependable Guest Service Representative to support front desk operations and deliver a welcoming, professional guest experience. You will handle reservations, check-ins, check-outs, and guide guests on hotel amenities and local attractions.

Responsibilities include recording charges accurately, handling cash, and assisting with nightly audit documentation while maintaining safety and cleanliness standards in common areas.

Qualifications

• Basic computer proficiency and strong communication skills.
• Customer service experience ideal for front desk role.
• Comfort handling cash and maintaining accurate records.

Responsibilities

• Assist guests with check-ins and check-outs.
• Manage reservations and guest charges.
• Provide information on hotel amenities and local attractions.
• Support with housekeeping and front desk operations as needed.
• Record and report shift paperwork and audit notes.

Skills

Customer service

Cash handling

Communication

Multitasking

Attention to detail

Tools

POS system

Job description

My Place Hotel - Wenatchee is seeking a dependable Guest Service Representative to support front desk operations and deliver a welcoming, professional guest experience. You will handle reservations, check-ins, check-outs, and guide guests on hotel amenities and local attractions.

Responsibilities include recording charges accurately, handling cash, and assisting with nightly audit documentation while maintaining safety and cleanliness standards in common areas.