Guest Experience Specialist - Flexible Scheduling

My Place Hotels of America; Vancouver (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Monthly bonus

Direct deposit every two weeks

Flexible scheduling

Cross-training

Growth opportunities

Job summary

My Place Hotel in Vancouver, WA is seeking a dependable Guest Service Representative to support front desk operations and deliver a welcoming, professional experience for every guest. This role blends customer service, administrative tasks, and hands-on operational support to keep the property running smoothly.

You will assist guests from check-in to check-out, manage reservations, process charges, and provide local dining and activities guidance while performing light housekeeping and nightly

Qualifications

• Basic computer proficiency is required.
• Strong customer service skills are essential.
• Willingness to handle cash and records accurately.

Responsibilities

• Check-in and check-out guests.
• Manage reservations and guest records.
• Process charges (room rates, taxes, store purchases, pet fees).
• Advise on hotel amenities and local dining/attractions.

Skills

Basic computer proficiency

Customer service

Cash handling

Multitasking

Attendance reliability

Attention to detail

Job description

My Place Hotel in Vancouver, WA is seeking a dependable Guest Service Representative to support front desk operations and deliver a welcoming, professional experience for every guest. This role blends customer service, administrative tasks, and hands-on operational support to keep the property running smoothly.

You will assist guests from check-in to check-out, manage reservations, process charges, and provide local dining and activities guidance while performing light housekeeping and nightly