Front Desk Guest Experience Specialist

Extended Stay America; Vacaville (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company is seeking a Guest Services Representative in Vacaville, California. The role involves assisting guests, managing reservations, and maintaining cleanliness in hotel areas. Candidates should possess a high school diploma or GED and have strong communication skills in English. This position offers an opportunity to contribute to a positive guest experience and requires good problem-solving abilities. Join a company that values customer service and teamwork.

Qualifications

• Must have high school diploma or GED.
• Understand and communicate in English proficiently.
• Experience in customer service is preferred.

Responsibilities

• Assist guests with check-in, check-out, and inquiries.
• Maintain cleanliness in work areas and assist with hotel upkeep.
• Handle cash, process payments, and manage reservations.

Skills

English proficiency

Customer service

Problem-solving

Basic math skills

Education

High school diploma or GED

Tools

Property management system technology

Job description

A hospitality company is seeking a Guest Services Representative in Vacaville, California. The role involves assisting guests, managing reservations, and maintaining cleanliness in hotel areas. Candidates should possess a high school diploma or GED and have strong communication skills in English. This position offers an opportunity to contribute to a positive guest experience and requires good problem-solving abilities. Join a company that values customer service and teamwork.