Front Desk & Guest Experience Specialist

Equity LifeStyle Properties; Tucson (AZ); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

a generous 401(k) employer match

paid vacations, holidays, and sick (as

time)

Job summary

Equity LifeStyle Properties in Tucson, Arizona, is hiring for the Front Desk Clerk position. The role involves acting as the property liaison, providing guests and residents with information in person and over the phone, and assisting with daily office tasks.

You will process payments and deposits, run reports, and submit maintenance request forms to keep operations efficient. Collaboration with the Property Manager and a commitment to customer satisfaction are essential.

Qualifications

• 1+ years of customer service experience.
• High school diploma or equivalent required.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Attention to detail

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties in Tucson, Arizona, is hiring for the Front Desk Clerk position. The role involves acting as the property liaison, providing guests and residents with information in person and over the phone, and assisting with daily office tasks.

You will process payments and deposits, run reports, and submit maintenance request forms to keep operations efficient. Collaboration with the Property Manager and a commitment to customer satisfaction are essential.