Guest Experience Concierge

Equity LifeStyle Properties, Inc.; Casa Grande (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) employer match

Paid vacations

Job summary

Equity LifeStyle Properties, Inc. in Casa Grande, AZ is hiring a Front Desk Clerk to provide exceptional guest and resident experiences and to keep the front desk running smoothly.

You will greet visitors, answer questions, process payments, run reports, coordinate with the Property Manager, and help address inquiries quickly and professionally. The role requires a high school diploma and at least one year of customer service experience, with strong organization and computer literacy.

Qualifications

• High school diploma or equivalent experience.
• 1+ year of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organization

Computer literacy

Education

High school diploma

Tools

Payment processing

Job description

Equity LifeStyle Properties, Inc. in Casa Grande, AZ is hiring a Front Desk Clerk to provide exceptional guest and resident experiences and to keep the front desk running smoothly.

You will greet visitors, answer questions, process payments, run reports, coordinate with the Property Manager, and help address inquiries quickly and professionally. The role requires a high school diploma and at least one year of customer service experience, with strong organization and computer literacy.