Front Desk Guest Experience Pro

Drury Hotels; Tallahassee (FL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Hotel discounts and free room nights

Career growth and development plans

Newsweek award recognition

Job summary

Drury Plaza Hotel Tallahassee is seeking a friendly Front Desk/Guest Services Associate to warmly welcome guests and ensure a smooth check-in and check-out.

You will assist with breakfast and Kickback service, maintain guest records, handle cash and inquiries, promote hotel programs, and help deliver the warm Drury experience that keeps guests coming back.

We offer incentives, flexible scheduling, hotel discounts and room nights, and opportunities for growth within a award‑winning team.

Qualifications

• Friendly, organized and communicative.
• Ability to multitask and manage details under pressure.
• Experience with cash handling and basic office equipment.
• Proficiency in English required.

Responsibilities

• Check guests in and out courteously and efficiently.
• Promote hotel programs and maintain guest records; manage cash handling.
• Assist with breakfast and Kickback service, including setup and cleanup.

Skills

Customer service

Multitasking

Detail-oriented

Cash handling

English proficiency

Tools

POS system

Office equipment

Job description

Drury Plaza Hotel Tallahassee is seeking a friendly Front Desk/Guest Services Associate to warmly welcome guests and ensure a smooth check-in and check-out.

You will assist with breakfast and Kickback service, maintain guest records, handle cash and inquiries, promote hotel programs, and help deliver the warm Drury experience that keeps guests coming back.

We offer incentives, flexible scheduling, hotel discounts and room nights, and opportunities for growth within a award‑winning team.