Front Desk Guest Experience Specialist

schultehotelcareers; St. Louis (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Daily pay

Telemedicine

Health insurance

401k match

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discount marketplace

Job summary

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team at a growing portfolio of hotels. You will greet guests, manage front desk duties, assist with check-in/check-out, and answer inquiries while maintaining the highest level of hospitality.

We offer a rewarding benefits package and opportunities for career growth within SHG, with emphasis on inclusion, development, and team engagement.

Qualifications

• Experience in front desk or guest-facing roles preferred.
• Ability to communicate clearly in writing and verbally.
• Strong time management and organizational skills.

Responsibilities

• Greet guests on arrival and assist with check-in/check-out.
• Answer questions, provide information and directions, and transfer as needed.
• Maintain lobby area and ensure guest privacy and data handling.
• Process payments and handle cash with accuracy according to policy.
• Support other duties to meet business objectives as assigned.

Skills

Customer service

Communication skills

Time management

Education

High School diploma or equivalent

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team at a growing portfolio of hotels. You will greet guests, manage front desk duties, assist with check-in/check-out, and answer inquiries while maintaining the highest level of hospitality.

We offer a rewarding benefits package and opportunities for career growth within SHG, with emphasis on inclusion, development, and team engagement.