Front Desk & Guest Experience Specialist

Huntington Hotel Group; San Diego (CA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Career Growth

Innovative Culture

Vibrant Team

Job summary

Huntington Hotel Group seeks a dedicated Guest Experience Specialist for their hotel in San Diego, California. This role is focused on delivering exceptional guest service, ensuring smooth check-ins and informed hotel experiences.

The ideal candidate will have strong communication skills, a hospitality mindset, and a flexible schedule to accommodate varied shifts. Join a team that thrives on providing personalized service in a vibrant, team-oriented environment.

Qualifications

• Customer service experience with a talent for making people feel welcome.
• Previous hotel front desk experience is a plus but not required.

Responsibilities

• Greet guests professionally and warmly.
• Manage room assignments and key distribution.
• Handle check-ins and check-outs.
• Process payments and prepare guest invoices.
• Recommend local dining, entertainment, and shopping.
• Log guest feedback and follow up for satisfaction.

Skills

Strong communication skills

Flexible schedule

Customer service experience

Hospitality mindset

Attention to detail

Education

High School diploma or equivalent

Job description

Huntington Hotel Group seeks a dedicated Guest Experience Specialist for their hotel in San Diego, California. This role is focused on delivering exceptional guest service, ensuring smooth check-ins and informed hotel experiences.

The ideal candidate will have strong communication skills, a hospitality mindset, and a flexible schedule to accommodate varied shifts. Join a team that thrives on providing personalized service in a vibrant, team-oriented environment.