Hospitality Sales & Events Coordinator

Huntington Hotel Group; San Diego (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Huntington Hotel Group in San Diego is seeking a Sales Coordinator to provide administrative support to the sales team, act as the primary contact for all meeting and banquet functions, and manage group bookings and reservations.

The role reports to the Director of Sales, requires strong communication and organizational skills, and is based on-site with a day shift. The position emphasizes hospitality and guest satisfaction.

Qualifications

• 1 year hotel sales or front office experience
• Ability to multi-task in a high-paced environment
• Ability to verbally communicate effectively with guests and co-workers
• Excellent written and verbal communication skills
• Ability to work well with others and portray good people skills
• Excellent organizational skills and guest relations skills
• Proficiency in Microsoft Word and Excel
• Must be a self-starter and be able to work with minimum supervision
• Polished appearance
• Abilitiy to work additional hours as needed

Responsibilities

• Displays aggressive hospitality
• Have a great eye for detail
• Are flexible and have what it takes to get the job done
• Are well presented; be well groomed and conform with the hotels dress code
• Be informed about daily operations pertaining to sales
• Be highly visible during extraordinary events
• Total commitment to guest satisfaction
• Assist in special projects as requested by the Director of Sales and or GM
• Release unused rooms on cut off date
• Prepare correspondence such as customer appreciation letters
• Structure sales meetings, calls and all sales related duties
• Prepare promotional and marketing materials
• Manage GRC (group rooms calendar) updates
• Prepare Group Resume Packets and distribute to front desk
• Greet on-site group contact whenever possible
• Client follows up with Thank You/Group Survey
• Maintain relationships for future business
• Contract meeting room via BEO
• Create diagram for room set up
• Order Food & Beverage for meeting
• Add event to Meeting Agenda Calendar & distribute to Front Desk
• Manage details the day of meeting
• Qualify Business
• Send contract and obtain signed contract for group bookings
• Build Room Block
• Input Rooming List (if applicable)
• Book & manage all group blocks
• Book & manage all meetings
• Tours for walk-in customers (qualify & sell or pass to manager)
• Process BT (Business transient) and group contracts
• Utilize hotel reservation system for sales related administrative functions
• Maintains and follows up with new leads
• Build company rate programs and group blocks
• Update GRC, Meeting Agenda & Company Production Reports
• Assist DOS with inventory management
• FNC & GRP monitoring and check out of folios
• Prepare weekly, monthly, and quarterly reports for DOS

Skills

Hotel sales experience

Multi-tasking

Guest communication

Written communication

People skills

Organizational skills

Self-starter

Professional appearance

Overtime flexibility

Tools

Microsoft Word

Microsoft Excel

Job description

Huntington Hotel Group in San Diego is seeking a Sales Coordinator to provide administrative support to the sales team, act as the primary contact for all meeting and banquet functions, and manage group bookings and reservations.

The role reports to the Director of Sales, requires strong communication and organizational skills, and is based on-site with a day shift. The position emphasizes hospitality and guest satisfaction.