Guest Experience Pro — Front Desk (Flexible Hours)

huntington-hotel-group; Arlington (VA); On-site; USD 32,000 - 46,000; Full time

Job summary

Huntington Hotel Group in Arlington, VA is seeking a Guest Experience Specialist to greet guests, manage check-ins, guide them to local attractions, and promote hotel packages. You will be the friendly face of the front desk, ensuring smooth arrivals and departures.

Join a dynamic team where professionalism, clear communication, and a guest-first mindset help deliver memorable stays. Prior front desk experience is a plus, but passion for hospitality and flexible scheduling are valued.

Qualifications

• High School diploma or equivalent required.
• Customer service experience with a talent for making people feel welcome.
• Previous hotel front desk experience is a plus but not required.

Responsibilities

• Be the friendly face of our hotel, greeting guests with warmth and professionalism.
• Efficiently manage room assignments and key distribution.
• Stay informed about hotel events, ensuring smooth guest experiences.
• Handle check-ins and check-outs seamlessly, creating memorable first and last impressions.
• Process payments and prepare accurate guest invoices.
• Keep the front desk organized, clean, and safe.
• Serve as the go-to expert for hotel amenities and local hotspots.
• Coordinate transportation arrangements like a pro.
• Respond calmly and effectively during emergencies.

Skills

Customer service

Communication

Attention to detail

Education

High School diploma

Tools

Front desk software

Job description

Huntington Hotel Group in Arlington, VA is seeking a Guest Experience Specialist to greet guests, manage check-ins, guide them to local attractions, and promote hotel packages. You will be the friendly face of the front desk, ensuring smooth arrivals and departures.

Join a dynamic team where professionalism, clear communication, and a guest-first mindset help deliver memorable stays. Prior front desk experience is a plus, but passion for hospitality and flexible scheduling are valued.