Front Desk & Guest Experience Specialist

Uniting Holding; San Antonio (TX); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team

Mentorship

Recognition programs

Hands-on experience

Growth opportunities

Job summary

Star Club Corp in San Antonio, TX, is seeking a friendly Front Desk Agent to welcome visitors, answer calls, and provide helpful assistance throughout the day in a professional, organized environment.

You will handle routine inquiries, direct questions to the right team, manage mail and deliveries, maintain accurate records, support administrative tasks, and participate in ongoing training and development to ensure every guest has a positive experience.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Answer incoming calls and direct inquiries to the appropriate team member.
• Assist customers with routine questions and requests.
• Maintain a welcoming, organized, and professional front desk area.
• Assist with scheduling appointments and routine activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor, customer, and administrative records.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service tasks.
• Help ensure customers and visitors receive a positive experience.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Phone handling

Customer-focused

Education

High school diploma or equivalent

Job description

Star Club Corp in San Antonio, TX, is seeking a friendly Front Desk Agent to welcome visitors, answer calls, and provide helpful assistance throughout the day in a professional, organized environment.

You will handle routine inquiries, direct questions to the right team, manage mail and deliveries, maintain accurate records, support administrative tasks, and participate in ongoing training and development to ensure every guest has a positive experience.