Front Desk Sales & Guest Experience Specialist

Uniting Holding; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Star Club Corp is seeking a friendly, professional receptionist in the Austin area to create positive first impressions and support customer engagement and sales opportunities.

The role involves greeting visitors, sharing information about products and services, identifying customer needs, and assisting with sales leads. A high school diploma and strong communication skills are required, with a customer-focused, professional demeanor and teamwork mindset.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Friendly, confident, and professional personality with customer focus.
• Willingness to learn sales techniques and engage customers.
• Good organizational and multitasking abilities are important.
• Reliable, adaptable, and detail-oriented work style.
• Experience in sales, customer service, retail, hospitality, or reception is a plus but not required.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Assist with sales opportunities generated through customer interactions.
• Answer phone calls and respond to customer inquiries professionally.
• Follow up with prospective customers when appropriate.
• Maintain accurate customer records, schedules, and appointment information.
• Maintain a professional, organized, and welcoming reception area.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Sales-oriented

Multitasking

Education

High school diploma or equivalent

Job description

Star Club Corp is seeking a friendly, professional receptionist in the Austin area to create positive first impressions and support customer engagement and sales opportunities.

The role involves greeting visitors, sharing information about products and services, identifying customer needs, and assisting with sales leads. A high school diploma and strong communication skills are required, with a customer-focused, professional demeanor and teamwork mindset.