Front Desk Guest Experience Specialist

Peachtree Group; Pittsburgh (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Job summary

Peachtree Hospitality Management in Pittsburgh seeks a friendly Guest Service Agent to check guests in and out and provide courteous service. You will handle payments, respond to requests, and maintain front desk operations. This role requires a welcoming attitude and attention to detail.

Experience in hospitality preferred; High School diploma or GED recommended. Training and opportunities for growth are offered to successful candidates.

Qualifications

• High School Diploma or GED preferred, and/or equivalent work experience.
• Previous experience in the hospitality industry preferred.
• Ability to perform essential duties and maintain professional appearance and demeanor.

Responsibilities

• Check guests in and out in a friendly, efficient manner.
• Confirm credit and payment details at check-in and full payment at check-out.
• Log guest requests and ensure completion through the brand tracking tool.
• Balance and prepare shift paperwork and daily bank deposits.
• Maintain a clean, organized front desk and assist guests with requests.

Skills

Customer service

Communication skills

Stress management

Arithmetic basics

Education

High School Diploma or GED

Job description

Peachtree Hospitality Management in Pittsburgh seeks a friendly Guest Service Agent to check guests in and out and provide courteous service. You will handle payments, respond to requests, and maintain front desk operations. This role requires a welcoming attitude and attention to detail.

Experience in hospitality preferred; High School diploma or GED recommended. Training and opportunities for growth are offered to successful candidates.