Front Desk Guest Experience Specialist

Blue Water Development Corp.; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Sick time

Holiday pay

Job summary

Blue Water Development Corp. is seeking a Front Desk Agent to warmly welcome guests, take reservations, and manage check-in/check-out procedures. You will handle charges, issue receipts, and assist with planning to enhance guest stays.

The role emphasizes professional, detail-oriented service and reliable attendance. Strong communication and computer skills are essential, as is the ability to work weekends, holidays, and evenings.

Qualifications

• High school diploma or GED; willingness to pursue continuing education.
• Customer-service oriented with strong communication skills.
• Ability to work weekends, holidays, and evenings; accommodates a diverse schedule.

Responsibilities

• Operate front desk and guest service station features; take reservations and check guests in/out.
• Handle site charges or rental fees; ensure accurate receipts with guest signatures.
• Support concierge by guiding guests and assisting with planning for their stay.
• Open/close the guest service center; maintain a clean, orderly environment.
• Maintain regular attendance and perform other duties as assigned.

Skills

Guest service

Communication

Attention to detail

Schedule flexibility

Cash handling

Education

High School Diploma / GED

Tools

Computers

POS systems

Phone systems

Credit card processing

Job description

Blue Water Development Corp. is seeking a Front Desk Agent to warmly welcome guests, take reservations, and manage check-in/check-out procedures. You will handle charges, issue receipts, and assist with planning to enhance guest stays.

The role emphasizes professional, detail-oriented service and reliable attendance. Strong communication and computer skills are essential, as is the ability to work weekends, holidays, and evenings.