Guest Experience Specialist

Blue Water Development Corp.; Virginia (MN); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Sick time

Holiday pay

Job summary

Blue Water Development Corp. is seeking a friendly and energetic Front Desk/Guest Services associate to greet guests, handle reservations, and support a seamless check-in experience. You will work closely with the concierge team to meet guests' needs and ensure a smooth stay.

The role requires strong communication, attention to detail, and the ability to work weekends, holidays, and evenings in a fast-paced environment. Seasonal, on-site position with basic computer and cash-handling duties.

Qualifications

• High school diploma or GED equivalent.
• 1–3 years front desk, reservations, or customer service experience.
• Must be enthusiastic, upbeat, and energetic.
• Strong attention to detail.
• Ability to work a diverse schedule including weekends, holidays, evenings.
• Must work well under pressure and in high-stress situations.
• Able to effectively use computers and technologies (phones, copiers, fax, card/cash machines).
• Excellent communication skills.
• All-Hands-On-Deck mindset.

Responsibilities

• Operate front desk and guest service station features for reservations, check-in/check-out, and handling site charges with guests.
• Deliver the Blue Water Way in guest interactions, from phone to face-to-face.
• Support concierge with guest relations and arranging stay-related requests.
• Open/close the guest service center daily, maintaining a clean, orderly environment.
• Follow cash handling procedures, receipts, and daily ledger entries.
• Keep the property clean, orderly, and guest-ready at all times.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.

Skills

Front desk experience

Customer service

Communication skills

Attention to detail

Flexibility

Technical skills

Enthusiastic energy

Team mindset

Education

High school diploma or GED

Tools

Computer skills

Cash handling equipment

Job description

Blue Water Development Corp. is seeking a friendly and energetic Front Desk/Guest Services associate to greet guests, handle reservations, and support a seamless check-in experience. You will work closely with the concierge team to meet guests' needs and ensure a smooth stay.

The role requires strong communication, attention to detail, and the ability to work weekends, holidays, and evenings in a fast-paced environment. Seasonal, on-site position with basic computer and cash-handling duties.