Front Desk Guest Experience Specialist

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square; Lawrence Park Township (Erie County); On-site; USD 17,000 - 25,000; Full time

Job summary

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square is seeking a warm, polished front desk professional to be the face of the hotel. You’ll greet guests, handle check-ins, and offer local recommendations to create memorable stays just minutes from Philadelphia.

No prior hotel experience is required; we value reliability, a calm demeanor under pressure, and a commitment to exceptional guest service. Marriott training and internal promotion paths support your career growth.

Qualifications

• Greet guests and manage check-in/check-out procedures
• Provide local recommendations and problem-solving for guests
• Maintain hospitality standards with warmth and reliability

Responsibilities

• Greet guests and check them in/out with a friendly, professional demeanor
• Suggest local eateries and activities to enhance guest stays
• Support guests throughout their visit to ensure comfort

Job description

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square is seeking a warm, polished front desk professional to be the face of the hotel. You’ll greet guests, handle check-ins, and offer local recommendations to create memorable stays just minutes from Philadelphia.

No prior hotel experience is required; we value reliability, a calm demeanor under pressure, and a commitment to exceptional guest service. Marriott training and internal promotion paths support your career growth.