Hotel General Manager - Lead Guest Experience & Team

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square; Lawrence Park Township (Erie County); On-site; USD 90,000 - 140,000; Full time

Job summary

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square is seeking a dynamic hotel leader to helm operations, guest experiences, and team development in a fast-paced suburban market just outside Philadelphia.

You will lead a close-knit team, uphold brand standards, and drive Marriott Bonvoy loyalty through attentive service, efficient daily operations, and a welcoming atmosphere that makes guests feel at home.

Qualifications

• Proven experience in hotel management or hospitality leadership.
• Reliable, day-to-day operations oversight.
• Natural ability to connect with guests and inspire staff.
• Strong business acumen and people skills.

Responsibilities

• Lead hotel operations and guest experience strategies.
• Oversee daily operations and team management.
• Uphold brand standards and drive guest loyalty as part of Marriott Bonvoy.
• Build a cohesive team and culture that reflects the brand.

Skills

Hospitality leadership

Guest relations

Staff development

Operations management

Job description

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square is seeking a dynamic hotel leader to helm operations, guest experiences, and team development in a fast-paced suburban market just outside Philadelphia.

You will lead a close-knit team, uphold brand standards, and drive Marriott Bonvoy loyalty through attentive service, efficient daily operations, and a welcoming atmosphere that makes guests feel at home.