Front Desk Agent

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square; Lawrence Park Township (Erie County); On-site; USD 17,000 - 25,000; Full time

Job summary

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square is seeking a warm, polished front desk professional to be the face of the hotel. You’ll greet guests, handle check-ins, and offer local recommendations to create memorable stays just minutes from Philadelphia.

No prior hotel experience is required; we value reliability, a calm demeanor under pressure, and a commitment to exceptional guest service. Marriott training and internal promotion paths support your career growth.

Qualifications

• Greet guests and manage check-in/check-out procedures
• Provide local recommendations and problem-solving for guests
• Maintain hospitality standards with warmth and reliability

Responsibilities

• Greet guests and check them in/out with a friendly, professional demeanor
• Suggest local eateries and activities to enhance guest stays
• Support guests throughout their visit to ensure comfort

Job description

Welcome First Impressions, Welcome Opportunity

On the Main Line, where historic Philadelphia charm meets the modern pulse of Newtown Square, the Fairfield Inn & Suites Philadelphia Broomall/Newtown Square is seeking a warm, polished professional to serve as the face of our hotel. If you believe that a genuine smile and a helping hand can turn a weary traveler into a loyal guest, we invite you to consider your next career move.

The Role That Puts You Center Stage

As the first and last voice our guests hear, you’ll hold a position of real consequence. Every check-in, every recommendation for a cheesesteak worth the drive into the city, every small act of hospitality becomes part of the story our guests tell when they return home. This is not simply a job behind a desk — it is a daily opportunity to shape memorable experiences for travelers visiting one of America’s most storied regions.

Why You’ll Enjoy Coming to Work

• A dynamic, people-first environment where no two days are quite the same
• The satisfaction of genuine guest interaction — solving problems, sharing local insight, and creating comfort for those far from home
• A supportive team culture built on reliability, respect, and shared success
• Proximity to Philadelphia’s rich history, Newtown Square’s charm, and the leafy, welcoming community of Broomall
• A platform for advancement within the respected Marriott family of brands

The Candidate We’re Looking For

We seek a dependable team player — someone who shows up, follows through, and takes pride in doing things right. You need not have prior hotel experience, but you must bring a natural warmth, a cool head under pressure, and the kind of reliability that makes colleagues breathe easier knowing you’re on shift.

A Career With Momentum

This position offers more than a paycheck — it offers a professional foundation. Many of today’s hotel General Managers and regional leaders began their careers exactly where you would start: at the front desk, learning the business from the ground up. With Marriott’s renowned training programs and culture of internal promotion, your ambition will not go unnoticed.

If you are ready to bring your energy, dependability, and passion for people to a hotel that takes pride in Broomall’s welcoming, small-town warmth just minutes from the excitement of Philadelphia, we would be delighted to hear from you.

Source: Hospitality Online