Front Desk & Guest Experience Specialist

Ciseu; Las Vegas (NV); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Paid training

Career growth

Professional development

Supportive team

Customer service experience

Administrative tasks

Growth opportunities

Employee recognition

Mentorship

Job summary

Ciseu in Las Vegas is seeking a personable Receptionist to welcome customers, visitors, and guests while supporting daily office activities. This role emphasizes friendly communication, strong organization, and a professional presence in a collaborative team environment.

You will be the first point of contact, answer calls, coordinate appointments, maintain the front desk, and assist with general administrative tasks.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, professional, and approachable personality.
• Customer-focused attitude and strong interpersonal skills.
• Excellent organization and time management abilities.
• Strong attention to detail.
• Comfortable communicating with customers both in person and by phone.
• Reliable, adaptable, and willing to learn.
• Previous receptionist, front desk, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Greet customers, visitors, and guests promptly and professionally.
• Serve as the first point of contact and create a positive experience.
• Answer incoming calls and direct them to the appropriate team member.
• Respond to general questions and provide information about products and services.
• Assist customers with requests and provide professional support.
• Help coordinate appointments, schedules, and routine front desk activities.
• Maintain an organized and welcoming reception area.
• Receive and direct visitors, mail, and deliveries.
• Assist with general administrative and office support tasks.
• Maintain accurate records and routine front desk information.
• Communicate customer questions and feedback to the appropriate team members.
• Support customer service and engagement initiatives.
• Work closely with team members to help maintain smooth daily operations.
• Participate in ongoing training and professional development.

Job description

Ciseu in Las Vegas is seeking a personable Receptionist to welcome customers, visitors, and guests while supporting daily office activities. This role emphasizes friendly communication, strong organization, and a professional presence in a collaborative team environment.

You will be the first point of contact, answer calls, coordinate appointments, maintain the front desk, and assist with general administrative tasks.