Front Desk & Guest Experience Specialist

Transition Management Corporation; Dolphin Cove (CT); Sur place; USD 37 000 - 40 000; Plein temps

Résumé du poste

Transition Management Corporation (TMC) is seeking a friendly receptionist to welcome guests, answer inquiries, manage space reservations, and provide telephone coverage for a demanding financial services environment.

The role emphasizes professional presentation, strong communication, multitasking, and confidentiality across a fast-paced office. You will support operations, onboarding materials, and events while collaborating with a team of receptionists.

Qualifications

• 1-3 years of relevant administrative, hospitality, or workplace experience.
• Strong communication and interpersonal skills.
• Experience in an office setting with standard office technology and procedures.

Responsabilités

• Serve as a reference point for all employees and elevate special requests.
• Respond to inquiries politely and promptly.
• Register, welcome, and assist guests professionally.
• Handle space reservation requests and conference room bookings.
• Provide telephone coverage for general inquiries and transfers.
• Inspect office amenities, conference rooms, and supplies.
• Activate employee ID badges and troubleshoot issues.
• Assist Operations with onboarding materials and company merchandise.
• Communicate maintenance and repair requests.
• Develop relationships with high-profile individuals and management.

Connaissances

Customer service

Team collaboration

Multitasking

Communication

Formation

Bachelor's degree

Description du poste

Transition Management Corporation (TMC) is seeking a friendly receptionist to welcome guests, answer inquiries, manage space reservations, and provide telephone coverage for a demanding financial services environment.

The role emphasizes professional presentation, strong communication, multitasking, and confidentiality across a fast-paced office. You will support operations, onboarding materials, and events while collaborating with a team of receptionists.