Front Desk & Guest Experience Specialist

Charlotte Swim Academy; Charlotte (NC); Hybrid; USD 19,286 - 24,796; Part time

Benefits offered by this job

Tuition reimbursement

Referral bonus program

Employee wellness program

Voluntary 401(k)

Job summary

Charlotte Swim Academy in Charlotte, NC is looking for a Front Desk Associate to create a welcoming atmosphere for families. As the first point of contact, you'll manage enrollments and support swim instructors.

The role requires a friendly disposition, organization skills, and the ability to work evenings and weekends. Enjoy perks like tuition reimbursement, employee wellness, and opportunities for pay increases.

Qualifications

• Outgoing personality with a passion for customer service.
• Ability to multitask and stay organized under pressure.
• Dependable with a willingness to stick to a schedule.

Responsibilities

• Greet customers and manage their enrollments.
• Support parents with swim class schedules.
• Solve customer challenges creatively.

Skills

Customer service

Teamwork

Organization

Communication

Problem-solving

Job description

Charlotte Swim Academy in Charlotte, NC is looking for a Front Desk Associate to create a welcoming atmosphere for families. As the first point of contact, you'll manage enrollments and support swim instructors.

The role requires a friendly disposition, organization skills, and the ability to work evenings and weekends. Enjoy perks like tuition reimbursement, employee wellness, and opportunities for pay increases.